BEFORE YOUR INSTALLATION
Complete Your Site Form
To help us prepare for a smooth delivery and installation, please share your site details and the requested photos. We’ll guide you through the next steps for arranging your installation once your form is submitted.
START SITE FORMPlease complete all required details and add your site photos before continuing.
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Share your site details & photos
Tell us about your space, building access and any installation requirements.
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Arrange your installation
After submitting your form, follow the next steps to arrange an installation date for your service area.
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Confirm the details with our team
Our installation team will review your information and contact you to finalize the arrangements.
Before You Begin
Have your order ready
Keep your DUO order number and contact details handy so we can match your submission to your order.
Photograph your space
Include clear photos of the installation wall, surrounding space and access route.
Check building access
Have any elevator, parking, loading and building restrictions ready to share.
Need a hand? Contact our concierge team.