Norma Cloud Rug

The Norma Cloud Rug is a timeless expression of comfort and understated elegance. Its sculptural texture, cloud-like softness, and calming neutral tones create a warm foundation that enhances any contemporary interior. Thoughtfully crafted with premium hydrophobic fibers, it delivers exceptional comfort underfoot while offering the durability and effortless maintenance needed for everyday living.

Materials
Advanced Hydrophobic Fabric
High-Density Non-Glue Cotton Backing
High-Density Cloud Fibers
Durable Reinforced Edges

Care
Vacuum regularly using a suction-only setting or a soft brush attachment. Clean spills immediately by blotting with a clean, dry cloth—avoid rubbing the fibers. Machine wash at a maximum temperature of 40°C on a gentle cycle when appropriate for the product, and hang to dry in the shade. Do not bleach, iron, or expose the rug to prolonged direct sunlight. Rotate the rug periodically to promote even wear and maintain its plush appearance.

Shipping
Orders are processed according to our current shipping schedule. Delivery times vary based on product availability and destination. Tracking information will be provided once your order has shipped.

Returns
Returns are accepted in accordance with the Duo Concepts Shipping & Return Policy. Please review our policy for complete details regarding eligibility, return windows, and any applicable fees. HERE

Assembly
No assembly is required. Simply unroll the rug, position it in your desired space, and allow it to settle naturally. For the best appearance, we recommend allowing up to 24–48 hours for the rug to fully relax after unpacking.

Warranty
The Cloud Rug Collection is backed by a 5-Year Limited Warranty, covering manufacturing defects under normal residential use. This warranty does not cover normal wear, improper care, misuse, or accidental damage.

Is the Cloud Rug suitable for high-traffic areas?

Yes. The Cloud Rug Collection is designed for everyday living, combining exceptional softness with durable, high-performance materials.

Is the rug stain resistant?

Yes. Advanced hydrophobic fibers help repel everyday spills, making the rug easy to maintain and ideal for busy homes.

Does the rug have a non-slip backing?

Yes. Each rug features a high-density non-glue cotton backing that helps keep it securely in place during everyday use.

Can the rug be used on hardwood floors?

Absolutely. The Cloud Rug Collection is suitable for hardwood, laminate, tile, and other hard flooring surfaces.

Will the rug flatten over time?

The high-density fibers are designed to maintain their plush appearance with proper care. Regular vacuuming and occasional rotation are recommended to promote even wear.

Can I use the rug in a bedroom or living room?

Yes. The Cloud Rug Collection is designed for living rooms, bedrooms, home offices, and other indoor living spaces.

How do I clean the rug?

Vacuum regularly and clean spills promptly by blotting with a clean cloth. Follow the care instructions provided to maintain the rug's appearance.

Can I see the collection in person?

Yes. Visit our Vancouver showroom to experience the comfort, texture, and quality of the Cloud Rug Collection firsthand.